Strategic-decision quality in public organizations : an information processing perspective

This study draws on information processing theory to investigate predictors of strategic-decision quality in public organizations. Information processing theory argues that (a) rational planning practices contribute to strategic-decision quality by injecting information into decision-making and (b) decision-makers contribute to strategic-decision quality by exchanging information during decision-making. These assumptions are tested upon fifty-five Flemish pupil guidance centers. Rational planning practices are operationalized as strategic planning, performance measurement and performance management. Information exchange by decision-makers during decision-making is operationalized as procedural justice of the decision-making process. Results suggest that procedural justice, strategic planning and performance management contribute to strategic-decision quality while performance measurement does not

Towards strategic-decision quality in Flemish municipalities: the importance of strategic planning and stakeholder participation

Legislation put forth by the Flemish government mandated Flemish municipalities to adopt strategic planning for their 2014-2019 policy cycle. The government’s assumption is that strategic planning’s approach to decision-making results in strategic-decision quality. Despite this assumption, it remains unclear whether and how strategic planning actually contributes to municipal decision-making. This study elucidates this issue. Drawing on survey data from 271 informants within 89 Flemish municipalities, we find that the systematic dimension of formal strategic planning and the participation of both core and peripheral stakeholders contribute to strategic-decision quality. However, the analytic dimension of formal strategic planning offers no significant contribution

Rational planning and politicians' attitudes to spending and reform: replication and extension of a survey experiment

The rational planning cycle of formulating strategic goals and using performance information to assess implementation is assumed to assist decision-making by politicians. Empirical evidence for this assumption is, however, scarce. Our study replicates Nielsen and Baekgaard’s (2015) experiment on the relation between performance information and politicians’ attitudes to spending and reform and extends this experiment by investigating the role of strategic goals. Based on a randomized survey experiment with 1.484 Flemish city councilors and an analysis of 225 municipal strategic plans, we found that information on low and high performance as well as strategic goals directly impact decision-making by politicians

Establishing a mission-based culture : analyzing the relation between intra-organizational socialization agents, mission valence, public service motivation, goal clarity and work impact

This study contributes to our understanding of how organizations can craft a mission-based culture by examining the relationship between mission valence, PSM, goal clarity, and work impact. More specifically, the study assesses how value-laden communication with multiple intra-organizational socialization referents is related with the cited variables. The developed hypotheses are tested using structural equation modelling and a sample of 585 non-managerial employees employed by a public welfare organization. The findings confirm the claim that position in an organizational hierarchy is not likely to influence the analyzed relationships. The magnitude of the relationships, however, diverges. In contrast to previous research, the study results indicate that, in the case of lower-level employees, PSM is the most powerful predictor of mission valence. Furthermore, the results indicate that exposure to organizational values via interaction with internal socialization agents is positively related with their perceived importance. The results thus not only confirm the relevance of incorporating the institutional setting when analyzing mission valence, but also provide further proof for an institutional theory of PSM by highlighting that different organizational socialization agents could play a distinctive role in crafting PSM and a mission-based culture

Fulfillment of administrative and professional obligations of hospitals and mission motivation of physicians

Background: To be successful, hospitals must increasingly collaborate with their medical staff. One strategic tool that plays an important role is the mission statement of hospitals. The goal of this research was to study the relationship between the fulfillment of administrative and professional obligations of hospitals on physicians' motivation to contribute to the mission of the hospital. Furthermore the mediating role of the physicians' emotional attachment to the hospital and moderation effect of the exchange with the head physicians were considered. Methods: Self-employed physicians of six hospitals participated in a survey. Descriptive analyses and linear regression were used to analyse the data. Results: The results indicate that affective commitment mediated the relationship between psychological contract fulfillment and mission statement motivation. In addition, the quality of exchange with the Chief Medical Officer moderated the relationship between the fulfillment of administrative obligations and affective commitment positively. Conclusion: This study extends our understanding of social exchange processes and mission statement motivation of physicians. We showed that when physicians perceive a high level of fulfillment of their psychological contract they are more committed and more motivated to contribute to the mission statement. A high quality relationship between physician and Chief Medical Officer can enhance this reciprocity dynamic

What motivates politicians to use strategic plans as a decision-making tool? Insights from the theory of planned behaviour

Although in many public organizations politicians sitting in governing boards are responsible for ratifying the organization’s strategic plan and monitoring its implementation, empirical insights on the determinants of politicians’ strategic plan use are lacking. Therefore, we build on the theory of planned behaviour to analyse (1) how politicians’ beliefs regarding the usefulness of strategic planning, the pressure to use strategic plans, and their self-efficacy in using strategic plans effectively are formed, and (2) how these beliefs impact intended and actual strategic plan use. Longitudinal data from 249 councillors (153 Flemish local authorities) provides support for the developed psychological-cognitive model

Do we see eye to eye? The relationship between internal communication and between-group strategic consensus: A case analysis

Although organization-wide strategic consensus is considered a prerequisite for effective strategy execution, research analyzing the degree, content, and antecedents of strategic consensus between hierarchically distant employee groups is limited. The present study addresses this issue by using the Communication Satisfaction Questionnaire to examine the relationship between internal communication and between-group strategic consensus. To test these assumptions,

Is the governing coalition a strategic coalition? Analysing the relationship between political group characteristics, strategic plan quality and strategic consensus

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